Protect your pit.
Protect your games.
Protect your bottom line.
Elevate your team with trailblazing surveillance technology powered by artificial intelligence and behavioral analytics designed to solve problems plaguing casinos.
Track player, dealer, and betting information in real-time.
PitAssist automatically generates accurate player ratings eliminating the administrative task from floor supervisors. PitAssist will also track dealer error/efficiency and side bet game performance. All while delivering complete and total game protection.
Advanced surveillance and player tracking technology designed specifically for casinos.
Casinos experience challenges unlike any other venues in the hospitality industry.
Our artificial intelligence and machine learning tech confronts these specialized needs head on.
Real time bet tracking (e.g., accurate average bet)
- Bet tracking (e.g. average bet size)
- Total player wins and losses
- Time in/out
Dealer Analytics
- Rounds/hands per hour
- Dealer reporting and scheduling insights
- Misplay and error tracking with training insights
Game Protection
- Cheating identification (pinching/capping bets)
- Advantage player identification
- Comp hustling
Side Bet Analytics
- Track bet amounts and overall engagement
- Track game performance
- Player engagement ratio
The protection of people, property, and the resort's reputation.
- People – Team members, guests and vendors
- Property: Cash, casino chips, cards, dice, sensitive gaming equipment
- Reputation: Circumventing a negative experience leading to negative publicity
Comps currently spent on players is based on player rating data that is 80% incorrect.
Inaccurate player ratings are a massive problem in the casino industry. In 2023, Las Vegas casinos generated an estimated $15.5 billion in revenue and spent $1.55 billion in player comps.
That means over $1 billion dollars in comps was rewarded to the wrong players. It’s time to make sure your comps get to the right players and realize increased revenue.
Why player ratings are currently incorrect.
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Limited staff – pit supervisors watch up to 60 players at a time, and manually enter each player’s data
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Supervisors rely on memory of each players betting activity
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Inaccurate bet tracking
How we ensure accurate player ratings
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Pit Assist places a virtual floor supervisor on every table.
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Automated tracking that’s not reliant on pit managers’ memory or manual entry.
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Cameras automatically and 99.8% accurately track all bets in real-time with no staff limitations. All cameras monitored at all times by AI/ML.
Protect your guests. Prevent conflict and violence throughout every corner of your casino.
Your employees can’t actively monitor every camera. That means that some dangerous incidents go unnoticed until the damage is already done.
Our AI/ML technology actively identifies all incidents in real-time, based on body language and behavioral analytics, and immediately alerts your security team for immediate response times.
Real-time Identification of:
- Fights/Assault
- Harassment
- Falls/Drowning
- Intoxication
- Underage Drinking/Participation
- Human Trafficking
- Missing Persons
- Theft
- Unattended Bags
- Weapons
Circumvent cheating and advantage players faster than ever
Casinos lose millions annually to advantage play and theft. Most of it doesn’t get spotted in time, if ever.
When your surveillance cameras are equipped with AI and machine learning technology built specifically for casinos, you can enable your existing security cameras to spot, in real-time:
Advantage Play
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Basic Strategy Skill Level
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Card Counting
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Running Count
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Shuffle Tracking
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Hole Carding
Cheating
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Collusion
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Dealer Body Language
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Past Post
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Pinching
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Capping
Developed in collaboration with large household brand names from the gaming and hospitality industry, along with reputable industry titans.